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Website upgraded, security enhanced

This website has been upgraded and as part of the changes, we've strengthened its security.

If you previously logged in without using Two-Factor Authentication (also known as 2FA or MFA, Multi-Factor Authentication) to add an extra layer of account protection, you'll be asked to set it up when you next log in as it is now required.

To get it working, you’ll need to choose between receiving codes by text message (SMS) or from an authenticator app. There will be instructions on the screen.

  • If using SMS, you'll need to have a mobile phone to receive them.
  • If using an app, you'll need to choose one to download, and then set it up using the instructions on this site. Once clicking the ‘enable Two-Factor Authentication’ button and then choosing ‘Yes’ to enable, click on the Authenticator App button and use your app to scan the QR code shown there. Your app will then tell you it has added an account, and show a code which will change every several seconds. Entering the code on the website completes setup.

Going forward, when you log into this website with your username and password, you will be prompted for the latest code (either sent to you by SMS or on your authenticator app) in order to continue.

HL RETIREMENT SERVICE

Westinghouse Electric Company UK Limited has appointed Hargreaves Lansdown to provide a Retirement Service to members with money purchase benefits. The information they provide can help you choose the best option at retirement and make the most of your hard-earned money.

You can contact their Retirement Helpdesk directly with any questions on 0117 314 1798. You can also explore their online support including webinar videos, information about retirement options and planning tools at www.retirementservice.co.uk/WEUKPP.

This site is designed to help you understand your pension benefits. It also provides you with the ability to maintain, monitor and model them.

If you’ve already registered, please log in using your chosen Username and Password. If you have not used this website before, you will need to contact EQ for access, then select ‘Login / Register’ from the menu and use the ‘Register’ link to create a secure account. Click here for a guide on how to register on the website.

Your user ID will give you access to PensionView the free EQ app for iPhone. Download here - EQ PensionView

Pension Increase 2026

To pensioner members with queries regarding your 1 April 2026 pension increase, please contact EQ, the Plan Administrator, via email at: WEUKPP@equiniti.com

Need some help?

  • Website Queries

    0345 408 2991

    member.web@equiniti.com

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